Privacy Policy – DUZAJU Co. (T) Ltd.  Last Updated: [17th April 2025]  

At DUZAJU Co. (T) Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This **Privacy Policy** explains how we collect, use, disclose, and safeguard your data when you visit our website **[www.duzaju.com] or interact with our services.  

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our site.  

1. Information We Collect  

We may collect the following types of information:  

A. Personal Information

• Name 
• Email address 
• Phone number 
• Shipping/billing address 
• Payment details (processed securely via third-party payment gateways) 
• Account credentials (if you create a user account)  

B. Non-Personal Information

• Browser type & version 
• IP address 
• Device information (OS, device model) 
• Cookies & tracking data (see Section 4) 
• Website usage behavior (pages visited, time spent)  

C. How We Collect Information

• When you place an order 
• When you subscribe to our newsletter 
• When you contact us via email, phone, or contact forms 
• Automatically through cookies & analytics tools  

2. How We Use Your Information

We use your data for the following purposes:  

• Order Processing: To fulfill purchases, process payments, and arrange deliveries.  
• Customer Support. To respond to inquiries, complaints, or requests.  
• Marketing & Promotions: To send newsletters, discounts, and updates (with your consent).  
• Website Improvement: To analyze user behavior and enhance our services.  
• Security & Fraud Prevention: To detect and prevent fraudulent activities. 
• Legal Compliance: To meet regulatory and tax obligations.  

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:  

• Payment Processors (e.g., PayPal, Stripe) to complete transactions.  
• Shipping Providers (e.g., DHL, FedEx) for order deliveries.  
• Service Providers (e.g., IT support, marketing agencies) under strict confidentiality agreements. 
• Legal Authorities if required by law (e.g., court orders, fraud investigations).  

4. Cookies & Tracking Technologies

We use cookies (small text files stored on your device) to:  

• Enhance user experience (e.g., remembering login details). 
• Analyze website traffic via Google Analytics. 
• Deliver targeted ads (if using advertising platforms like Facebook Pixel).  

You can disable cookies via your browser settings, but some website features may not function properly.  

5. Data Security

We implement industry-standard security measures, including:  

• SSL Encryption for secure data transmission. 
• Secure Payment Gateways (we do not store credit card details). 
• Access Controls to restrict unauthorized personnel from accessing your data.  

However, no online system is 100% secure, so we cannot guarantee absolute security.  

6. Your Privacy Rights

Depending on your location, you may have the right to:  

• Access, correct, or delete your personal data. 
• Opt out of marketing communications. 
• Withdraw consent for data processing. 
• Request data portability (where applicable).  

To exercise these rights, contact us at [info@duzaju.com].  

7. Third-Party Links

Our website may contain links to external sites (e.g., suppliers, social media). We are not responsible for their privacy practices, so review their policies separately.  

8. Children’s Privacy  

Our services are not intended for children under 13. We do not knowingly collect their data. If we discover such information, we will delete it promptly.  

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website constitutes acceptance of the updated terms.  

10. Contact Us

For questions or requests regarding your privacy, contact:  

DUZAJU Co. (T) Ltd.  

📧 Email: [info@duzaju.com]  

📞 Phone: [+255693641804] 

📍 Address: [Kariakoo, Dar es Salaam, Tanzania]

Thank you for trusting DUZAJU Co. (T) Ltd.!